Kansas City Managed Computer Help & Support Services

EnC IT delivers proactive maintenance Managed Support Services in the Kansas City area through our flat-rate TotalCare Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and Technology Department, allowing you to focus on running your business, not your technology.

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

We become an extension of your business, and true Partner. Because our Managed Computer Support Services Plan is based on a flat monthly fee allowing you the ability to budget your technology costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.

IT Support Features

For businesses with 15-250 users, we can be your IT employee. For companies with more than 250 users, we can bolt on to your existing IT department and add or remove services based on your needs.

Network | Server Monitoring

We monitor your desktops and servers 24/7/365 to improve performance and identify potential issues. Critical alert warnings allow us to respond quickly to resolve problems.

Help Desk Support

Through our Technical Assistance Center, we provide one phone number to call for remote support and rapid resolution of day-to-day IT issues. Ticketing procedures give your users easy access to certified technicians who are familiar with your environment.

Network Administration

From advanced application support and backup administration to user configuration and infrastructure engineering, we give you all the benefits of an enterprise-class IT department.


We continue to ensure your network is secure through patch management and firewall support.

Vendor Management

Eliminate the frustration of managing multiple vendors. We will act as a central point of contact, maintaining service changes, updates and expirations.

HaaS (Hardware as a Service)

No longer do you have to expend capital to provide you Technology infrastructure. With our HaaS plans we supply your Servers, Firewalls, Routers, Switches, PCs and phones as part of our outstanding service plans.

800.768.6015 or Email Sales@EnC-IT.com Today!